A SURVEY OF IN-SERVICE TRAINING PROGRAMS FROM THE VIEW-POINT OF LOCAL GOVERNMENT PERSONNEL

Abstract

Increasing the efficiency of personnel, which is the most important development source for organizations to prepare themselves for the future, is realized through training activities. The objective of this survey is to be able to make an assessment of in-service training programs from the viewpoints of employees or personnel and to determine their expectations from in-service training programs. The data of a research which is carried out in a metropolitan municipality, has been obtained by using the random sampling method and the questionnaire method in 2016 (January-March period). The majority, which is 87.7 % of the participants, 2197 out of 2503 employees were surveyed, deemed in-service training as necessary. A considerable percentage (22.1%; 553 persons) of the participants believes that training facilities are insufficient, while 76.1% (1900 persons) of them think that the trainers should also be an expert on adult training. According to 23.3% (584 persons) of participants, current training needs analysis studies should be improved so as to raise effectiveness of in-service training programs. On the other hand, it has been found that there is no relation between the educational background of the participants and their views on receiving certain trainings by means of electronic media, which was specified according to One-Way ANOVA hypothesis test. The improvement of training places, the need for trainers to be experienced in adult training as well, the enhancement training needs analysis study in order to increase effectiveness of training programs are the key issues criticized by participants in order for the employers to improve the effectiveness of in-service training programs.